Terms of service
Terms and Conditions
These Terms and Conditions (hereinafter referred to as "Terms") apply to all users who access or use the website operated by TNK Trading Co., Ltd (hereinafter referred to as "the Company"). By accessing and using this website, you agree to be bound by these Terms. These Terms apply to all users, including but not limited to, customers, merchants, and content providers.
We strive to offer high-quality Japanese incense products and aim to make your online shopping experience as smooth and convenient as possible. By using our website, you agree to the following terms and conditions.
1. Introduction
These Terms govern your use of our website and services. By accessing or using the website and services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use our website or services.
2. Eligibility
By agreeing to these Terms, you confirm that you are of legal age in your country or state of residence, or that you have the consent of a legal guardian to allow any of your minor dependents to use this website. You also agree not to use our services for any unlawful or unauthorized purposes.
3. Products and Pricing
We reserve the right to change the prices of our products and services at any time without prior notice. If there are any errors in the product information or pricing on our website, we reserve the right to correct those errors and adjust or cancel orders as necessary.
4. Orders and Payments
Your order is confirmed once we have verified your payment and sent you a confirmation email. All payments must be made using the payment methods specified at checkout. If payment is not completed, we reserve the right to cancel your order.
5. Shipping and Delivery
We strive to ensure timely and accurate delivery of your order, but there may be delays or unforeseen issues that affect shipping. Please refer to our Shipping and Delivery Policy for more detailed information about shipping fees and delivery times.
6. Returns, Exchanges, and Cancellations
If you wish to return or exchange a product, please refer to our Returns Policy. Returns and exchanges are only accepted for unused products in their original condition. In some cases, return shipping costs may be the responsibility of the customer.
7. Intellectual Property
All content on this website, including text, images, logos, audio, videos, and data, is the property of the Company or its content providers and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content on this site is strictly prohibited.
8. Limitation of Liability
While we strive to ensure the accuracy of the information on our website, errors or inaccuracies may occur. By using this website, you agree that the Company shall not be held responsible for any damages arising from your use of the website or its contents.
9. Prohibited Uses
You agree not to use the website or services for any illegal or unauthorized purposes. This includes, but is not limited to:
Promoting illegal activities
Transmitting viruses or malicious code
Infringing on third-party intellectual property rights
10. Changes to the Terms
We reserve the right to change or modify these Terms at any time without notice. Your continued use of the website after such changes have been posted constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles.
12. Contact Information
If you have any questions regarding these Terms, please contact us at info@wa-no-kaori-incense.com.